Paul Herdsman is dazzling entrepreneur and international business man who deals in sales and business growth through customer acquisition and retention, providing scalability, increasing your company’s revenue and lowering overhead costs for your company. He attended Florida Atlantic university and Co-founded Nice Global four years ago, which is a business solutions provider in Montego Bay, Jamaica. In his free time, you will find him playing golf with friends, hanging out with his wife and kids or fishing.
Before starting the company, he used to work in several management roles in other companies which made him perfect the problem-solving skill. Paul Herdsman loved developing and executing the various customers service related elements which he came up with to boost the company’s reputation in the consumer culture. While he was working in the outsourcing business management for various companies, it became hard for them to manage all the active locations due to the lack of capability to provide service physically and oversight to the outsourcing centers. Visit This Page to learn more.
It is then that Paul Herdsman thought of bringing together the outsourcing power to provide customers with nearshore physical and centralized base to visit with no difficulty. After doing his research, he chose Jamaica as the place to start the business since it has extensive growth potential, positive business practices, a convenient location and it has the third largest population in Western Hampshire that speaks English.
As the Co-founder and COO of Nice Global, it is his responsibility to form strategic partnerships, to ensure long term growth and to oversee the overall vision and culture in the various daily business operations. The company manages customer data, conducts data analysis, collections, inbound sales, help desk support and customer care, omni-channel support direct response and many more. The company is the right one for anyone looking to outsource his or her business processes.
Paul Herdsman values the work of the company’s employee team and their loyalty, since they play a very big role in a company’s success. He achieves this by providing a great workplace, engaging employees in such a way that they feel part of the company which makes them want to succeed with it, and appreciating their hard work.
Follow him on https://twitter.com/paulherdsman